Dunkinrunsonyou.com - Completing Dunkin' Donuts Surveys & Getting Rewards
dunkinrunsonyou.com - June 2022
A survey is one of the best methods for companies to gather feedback from their clients and customers. A well conducted survey can give the company a good idea of their performance and on what they could provide further to improve their products and services. Fortunately, the internet has provided a perfect venue for any company to conduct surveys with their customers with far reaching scope on a smaller budget. It's also a venue for customers to provide feedback effectively without spending too much time compared to an actual face to face interview.
Dunkin Donuts has taken full advantage of online surveys to improve their business. By carefully crafting an online survey, they created a portal where it would be very easy to gather information about their products and services from the customers' perspective. The dunkinrunsonyou.com survey is offered to customers so they could provide honest feedback not only about the food they eat but also on their general experience of the place as well as their staff interaction. It doesn't just focus on the area of the business but the survey provides a near complete picture about the customers' experience at their chosen location.
Accessing The Survey Form
Anyone can visit www.dunkinrunsonyou.com any time of the day. It's a website open to customers who wish to provide some input about their experience and get rewards doing it. It's an extremely simplified layout focused on just one thing: to complete the survey with ease.
But an open website that invites everyone to answer the survey is highly susceptible to trolling. Instead of a good survey, the website ends up becoming a source of nonsense as trolls will take over the data.
To prevent any non-customers and trolls from accessing the survey portal, The "Dunkin runs on you" portal can be accessed by customers who have the survey code. The code is found at the bottom of the receipt.
Those who do not have the survey code can still take part of the survey although they would need to provide additional information from their receipt. If there is no survey code, customers can provide the store number, date of service, time of visit, order number and their form of interaction with the staff (drive thru or over the counter). Because the information asked is also from the receipt, this process still prevents trolls from destroying the survey.
Questions Asked On The Survey
The survey form, according to Dunkin' Donuts, can be completed in just three minutes. While they may differ from time to time, the questions often cover the following:
- Overall Satisfaction
- Quality of Service
- Price of Food
- Staff Behavior
- Cleanliness of the Place
General information may be asked to customers to get more detailed information about their customers. Information such as sex, age, frequency of visit and type of order are asked in the survey form.
The information gathered from online surveys are consolidated and analyzed by Dunkin Donuts so they could easily improve their business not only for themselves but also for their customers.
Rewards For Survey
To encourage more customers to answer these online surveys, Dunkin' offers rewards by simply completing the survey. For those with survey code, the reward is clearly indicated in the receipt.
The rewards are given on the customers' next visit and they could come in different forms. The common rewards customers can enjoy from answering the survey is a free classic donut after a qualifying purchase or discount vouchers. More often than not, a customer can enjoy a free donut when they upgrade their drink to large. It should be noted though that the survey code should be completed within three days so it could qualify for a reward.
Improvement Since 1948
It's hard to believe that Dunkin' Donuts has been in business since 1948. For more than 70 years, the simple doughnut and coffee shop from Massachusetts continues to impress their customers through their simple but very impressive selection. Instead of expanding their menu extensively, the company focuses their efforts in making sure they offer the best doughnuts and coffee. Speaking of coffee, Dunkin' is at par with the world's best as they have offered impressive coffee choices without the added expense. It's a really simple business plan that has pushed Dunkin into what it is today.
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