Dunkinrunsonyou.com - Get Rewarded For Your Opinions
Dunkin' Donuts (or just Dunkin' nowadays) is an institution to itself as it has culturally changed a lot of ways people enjoy donuts and coffee. Established in 1948 as a coffee and donut shop, not much has changed from its inception as they have selectively added a limited number of food to enjoy in their establishment. But the company has certainly influenced the world on how to enjoy a delicious cup of coffee with the classic donut. Even their coffee has rivaled some of the best in the industry because they offer these hot and cold drinks at an aggressive price - showing everyone that a good coffee doesn't have to be that expensive.
But even as a global brand, Dunkin' continues to make sure that they offer the best service and product to their customers. One of those methods to keep the quality at best for their customers is through satisfaction and feedback from a dunkinrunsonyou.com survey. It's a website that solicits customers' opinions and feedback about their experience about the service as well as the food they enjoyed at Dunkin'. These feedbacks allow the company to understand their customers better so changes and improvements could be made for the better.
Invitation To A Survey
Dunkin Donuts constantly invites their customers to join their survey. But that doesn't mean anyone can just visit dunkinrunsonyou.com and provide feedback anytime. A proof of purchase is required before anyone could answer the survey.
Customers who wish to provide feedback about their experience can visit the website and enter the survey code. The code is found at the bottom of the receipt and they can use the code to enter the survey portal.
A survey code is the easiest way to enter the survey but it's not the only method. For customers who don't have a survey code, they could provide the following information: Store #, Date, Time of Visit, Order Number etc.
These information are all available in the customers' receipt which ensures those who answer the survey are actually customers.
The survey consists of questions and ratings on the customers' experience with Dunkin' Donuts. The questions would cover overall satisfaction, service and quality, price, staff service, cleanliness and accuracy, frequency of visit and other suggestions to improve the business. It's a pretty simple form to fill out and according to Dunkin, it can be finished in three minutes only.
Rewards For Surveys
Answering these questions could be beneficial to the company but a complete waste of time to customers especially when they just provide generic answers without providing anything helpful. Fortunately, Dunkin runs on you by offering incentives to anyone who participated in the survey. More often than not, the incentives are a free donut with qualifying purchase, free upgrade of drinks and discount vouchers. The reward for participating in surveys often varies depending on location but the most common offer is a freebie for every purchase.
Customers of Dunkin' Donuts should always be on the lookout for the survey code in their receipt. The code gives a chance to the company not only to improve but also a chance for customers to enjoy some free upgrades on their next visit.
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